FAQ

I am on your website but I can't open any of the stock pages?
Please register for an online account and we will approve ASAP - We aim to approve new accounts within 5 minutes but it can take up to 12 hours before your account is approved if it is out of office hours.

Can I open a credit account?
First orders are proforma, please contact us for a Credit Account Form and return to us by post, fax or email. It might take up to 14 days to set the account up. 

What is your minimum order?
Our minimum order is £150 + Vat. 

How can I order?
You can order online or by email, fax or phone.

What is your delivery time?
Goods will usually be despatched within 1-3 days from the date you order, but it might take few days longer during peak seasons. 

How can I pay?
You can pay by cheque, credit/debit card, or bank transfer (BACS).  Please contact us for our bank details if you wish to pay by BACS.

Quay Traders Ltd. © 2017